VERIFICATION PROCESS

Understand the scope of verification

Verified Bazaar may review information supplied for a business listing before publishing it or making a change. The checks performed can vary by listing type, available evidence and the process in effect. This page should be updated to describe the exact checks the website actually performs.

Information that may be reviewed

Depending on the process, a review may consider the submitted business name, address, phone number, category, website, contact with the submitter or supporting documents. Do not claim a check has been completed unless it actually has.

Documents and evidence

If documents are requested, the website should explain what is needed, why it is needed, how it will be handled and whether it will be retained. Only submit documents through an approved channel and avoid sending unnecessary sensitive data.

What a verified label does not mean

A verification label is not a guarantee of product quality, service quality, safety, financial condition, legal compliance, licences, honesty or future conduct. It does not mean that every statement made by a business has been independently confirmed.

Visitors should check independently

Before paying or entering an agreement, check relevant licences, qualifications, reviews, address, price, written terms and identity as appropriate to the transaction. For regulated or high-value services, seek appropriate professional advice where needed.

Report inaccurate information

If you believe a listing is false, outdated, duplicated or misleading, contact the website with the listing details and a clear explanation. The website may review the report and may request evidence before deciding what action is appropriate.

How listing status can change

Business details can change over time. A previously reviewed listing may later become outdated, and a review does not replace ongoing checks by visitors. The website may correct, update, suspend or remove a listing in line with its procedures and applicable law.